Warranty

This is a limited warranty.

Commercial Resort Furniture

EXTRUDED ALUMINUM FRAME – FIFTEEN YEARS

If the extruded aluminum frame fails structurally (i.e. broken frame or welds) within 15 years from the date of purchase, Leisure Creations will replace or repair the frame in the original color and style, if available, or in a similar color and style if the original is not available. (See below for umbrella frame warranty).

VINYL STRAP

If a strap breaks within five years from the date of purchase, a replacement strap will be sent directly to the customer in the original color, if available, or in a similar color if the original is not available.  Excessive fading of vinyl will be warrantied for two years.

PAINT FINISH – FOUR YEARS

If the paint finish on an extruded aluminum frame blisters or peels within four years from the date of purchase, Leisure Creations will repair or refinish the frame in the original color, if still available, or in a similar color if the original is no longer available.

FABRIC – TWO YEARS

If the fabric on a sling, cushion, or umbrellas tears or fades excessively within two years from the date of purchase, Leisure Creations will repair or replace the fabric in the original selection if available, or in a similar fabric if the original is no longer available.  Please notice that sling fabric on the Aqua Lounge carries a one year warranty.

UMBRELLA FRAME – ONE YEAR

If an umbrella frame fails structurally within one year from the date of purchase, Leisure Creations will repair or replace applicable parts or frame in the original style, if still available, or in a similar style if the original is no longer available.  Warranty does not apply in cases of exposure to extreme weather.

STEEL FURNITURE & UMBRELLA BASE

Frame is covered the same as the extruded fifteen year warranty.  Paint finish is covered two years for blister or peels.  Leisure will repair or replace the frame in the original color, if available, or in a similar color if the original is no longer available.  Scratches and scrapes can expose the steel frame and void warranty.

WICKER FRAME – ONE YEAR

A one year limited manufacturer’s warranty covers all defects associated with workmanship or materials.

MGP PRODUCT

FIVE YEARS for MGP component. TWO YEARS for excessive color fading.

FIBERGLASS PRODUCT – ONE YEAR

A one year limited manufacturer’s warranty covers all defects associated with workmanship or materials.

 

Leisure Creations warranties become null and void in the event of damage to the product resulting from any of the following:

  • Unauthorized repairs
  • Breakage due to abuse or misuse
  • Repair, alteration, or modification of the product by anyone other than Leisure Creation or authorized representatives thereof
  • Damage resulting from accidents and severe weather
  • Normal fading of vinyl color caused by exposure to the sun or weather
  • Vandalism
  • In pool use of furniture that is not designed for in pool use voids the warranty.
  • Use of unapproved cleaning chemicals or exposure to suntan oils or lotions.
  • Lack of cleaning and maintenance.

The life of your outdoor furniture depends on how it is cared for and maintained.  Consider the care given to your personal home or car, etc., this same kind of proactive care given to your outdoor furniture would increase the longevity of the product and help preserve its beauty.

 

Commercial Resort Furniture

PRICES

All unit prices and discounts are subject to change without notice.

FREIGHT

All orders are shipped FOB Russellville, Alabama.

ROUTING

Unless specific routing is requested, all shipments will be routed at the discretion of our traffic department.

CLAIMS

If there is apparent damage to the containers and furniture, this must be noted on the freight bill at the time of delivery. If concealed damage is discovered when cartons are unpacked, the common carrier must be notified immediately with a claim form filed to collect damages. All damages must be reported within fifteen (15) days of delivery.

RETURNS

No returns will be accepted unless authorized in advance by the factory and returned freight prepaid. Special return authorization labels must be utilized on all returns.

RIGHTS RESERVED

We may, from time to time, make changes in some items we offer. Leisure Creations reserves the right to make obligation with reference to similar products previously manufactured.